A general clerk deals with the considerable amount of paperwork that is generated in any organisation. Nowadays, people doing this sort of work are expected to be much more of a ‘Jack-of-all-trades’, and combine more responsibility with having to do their own typing and filing, for instance. Computers have changed the borders of this work to a great extent, and now a clerk is responsible for gathering, recording, indexing, filing, retrieving and cross-referencing information and forwarding it, when necessary, to other interested parties. Clerks can have a specialised position or be a general administrator for an entire department. It is office work and usually they have their own computer terminal.