Housing officers handle the everyday work concerned with taking care of rented property. This will involve ensuring reliable services, such as heating, waste clearance, etc. and to oversee all necessary maintenance and repairs. They will also often be in charge of leasing the individual apartments and must be aware of tenant’s statutory rights and be able to offer advice on such matters as welfare benefits and tenancy agreements. Local authorities may request their advice in assessing local housing needs, and to make recommendations to improve them. They may also have to mediate when tenants have disagreements, either between themselves or with the house-owner.